At Pick n Pay, we are committed to making our website accessible to everyone, including individuals with disabilities. We strive to provide an inclusive online experience and ensure that all visitors can access and enjoy our site's content with ease.

Accessibility Statement

Web accessibility refers to the inclusive practice of ensuring that people with disabilities can perceive, understand, navigate, and interact with the web. It involves making accommodations for various impairments, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

What is Web Accessibility?

We have designed our website in accordance with WCAG 2.1 guidelines and have aimed for AA level conformance. Our efforts include optimizing the site for assistive technologies, such as screen readers, providing alternative text for images, ensuring color contrast compliance, and minimizing the use of motion.

Our Accessibility Efforts

While we strive for full accessibility, there may be instances where certain pages or content from third-party sources pose challenges. In such cases, we are actively working to address these limitations and improve the overall accessibility of our website.

If you encounter any accessibility barriers on our site or have any accessibility-related questions or feedback, please contact our accessibility coordinator for assistance:

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Contact Us

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]